Tuesday, 14 October 2008

Sodom, Gomorrah and BT customer help

Having just been passed from pillar to post by BT's wonderful customer services; having "conversed" with people from more nationalities than ever before in my whole life; having had more people listen to my problem than Job - I am still none-the-wiser.

This blog entry is a rant. Plain, simple, unapologetic rant. Each and every person I have spoken to has been lovely. I have no problem with them whatsoever. However, the big-wigs at BT seriously need to earn the (probable) 6 figure salary they take home and put a decent customer service in place...

If God did it to Sodom and Gomorrah, surely He can blow the dust off whatever He used to implement that particular rain of destruction and aim it at BT customer Services. Go on... just once more...

Or perhaps I should take solace in the wise words of Christ - with a little twisted eisegesis - "it will be better for Sodom than for you".

A few proverbs come to mind:

"A gentle ANSWER will calm a person's anger..." (15:1)

"Clever people are patient; they will be honoured if they ignore insults" - oh wait, I don't come out of that one well...

Grr, and grr again.

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